1. Introduction

Welcome to Marticus Jewellery. Your privacy is of utmost importance to us. This policy outlines how we collect, use, and protect your personal data when you interact with our website https://marticusjewellery.co.uk/ and our services.

2. Data Controller

The data controller is:

MARTICUS LTD
ALLIED HOUSE, 45 Hatton Garden, EC1N 8EU, London
Phone: +44 07915096799
Email: marticus@marticusjewellery.co.uk

3. Personal Data Collected

We collect the following personal data:

• Contact information: Name, email address, phone number.
• Browsing data: IP address, browser type, pages visited, time spent on the website.
• Transaction details: Information about purchases made, payment method (note: we do not store full card details).

4. Purpose of Data Processing

We use your data for:

• Providing our services: Processing orders, managing deliveries and returns.
• Communication: Responding to your inquiries and sending order updates.
• Marketing: Sending promotional offers and updates, subject to your consent.
• Website improvement: Analysing site usage to enhance the user experience.

5. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract: To deliver the services you request.
• Consent: For direct marketing activities.
• Legal obligations: To comply with tax and accounting requirements.
• Legitimate interest: To improve our services and prevent fraud.

6. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

• Third-party service providers: For website management, payment processing, and deliveries.
• Legal authorities: If required by law or to protect our rights.

7. International Data Transfers

Your personal data is stored and processed within the UK. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place in compliance with GDPR regulations.

8. Data Security

We implement technical and organisational measures to protect your data from unauthorised access, loss, or destruction. SSL encryption is used for online transactions, and data access is restricted to authorised personnel only.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, in compliance with legal and fiscal obligations.

10. Your Rights

You have the right to:

• Access your data: Request a copy of the data we hold about you.
• Rectify your data: Correct any inaccuracies.
• Erase your data: Request the deletion of your data, subject to legal obligations.
• Restrict processing: Request a limitation on the use of your data.
• Data portability: Receive your data in a structured, machine-readable format.
• Object to processing: Object to the use of your data for certain purposes.

To exercise these rights, please contact us at the email address provided above.

11. Cookies

We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

12. Changes to This Policy

We may update this policy from time to time. Please check it regularly to stay informed about how we protect your data.

13. Complaints

If you believe your rights have been violated, you have the right to file a complaint with the UK’s Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: https://ico.org.uk/

14. Contact Information

For any questions or requests regarding this policy, please contact us:

MARTICUS LTD
ALLIED HOUSE, 45 Hatton Garden, EC1N 8EU, London
Phone: +44 07915096799
Email: marticus@marticusjewellery.co.uk

Last updated: [31/01/2025]